Privacy Policy

This Privacy Policy explains how Dooit UPSC collects, uses, stores, shares, protects, and deletes information when you access our website, mobile application, app-related services, support channels, and any future learning features that link to this policy.

Dooit UPSC is an educational platform for Union Public Service Commission examination preparation. The app provides AI-assisted UPSC Q&A, daily current affairs, Prelims MCQ practice, study notes, personalized micro-goal planning, bookmarks, revision support, profile and progress tracking, and related preparation tools.

This policy is written for transparency. It is not intended to reduce your statutory rights under applicable law. Where a mandatory privacy law gives you additional rights, those rights will apply.

For the purpose of this policy, "Dooit UPSC", "Dooit", "we", "us", or "our" refers to the operator of the Dooit UPSC educational platform. "User", "you", or "your" refers to any person who accesses or uses our website, app, content, or services.

Contact for privacy questions, user requests, grievances, and legal notices: support@dooitupsc.com.

If we appoint a specific grievance officer, data protection contact, or business entity name in the future, this page will be updated with those details.

This policy applies to the Dooit UPSC website, the Dooit UPSC mobile app, support emails, app notifications, educational features, subscription flows, and future web-based learning pages released under the Dooit UPSC brand.

This policy does not apply to third-party websites, app stores, payment gateways, analytics providers, cloud platforms, or external links that we do not control. Their own terms and privacy policies will apply.

The current website is a static branding and app-download website. It does not currently include login, signup, backend processing, database storage, waitlist forms, learning dashboards, payment collection, or user-generated submissions.

Depending on how you use the app or services, we may collect account information such as name, email address, phone number, profile photo, authentication identifiers, account creation date, login status, and basic profile settings.

We may collect preparation profile information such as target UPSC year, preparation stage, preferred language, daily study hours, subject preferences, weak areas, learning goals, selected exam focus, onboarding answers, and planning preferences.

We may collect learning activity such as AI questions asked, answer history, MCQ attempts, selected options, scores, explanations viewed, quiz sessions, bookmarks, notes, current affairs articles read, topics opened, study notes viewed, tasks completed, streaks, progress, revision signals, and app navigation events.

We may collect technical and diagnostic information such as device model, operating system, app version, browser type, IP address, approximate location derived from network data, crash logs, performance logs, error logs, timestamps, token usage, latency, cache hit or miss status, and security-related events.

If payments or subscriptions are enabled, we may collect plan status, transaction identifiers, subscription start and end dates, renewal status, refund status, invoice or receipt references, and payment gateway metadata. We do not intend to store full card numbers, UPI PINs, net banking passwords, or sensitive payment credentials on our own servers.

If you contact support, we may collect your email address, message contents, attachments you choose to send, device/app details you provide, and our support responses.

When you use AI UPSC Q&A, your question, selected language, conversation context, and related app metadata may be processed to generate an answer, improve reliability, maintain abuse controls, and show your Q&A history.

You should not submit highly sensitive personal information, government identity numbers, financial credentials, private medical details, passwords, confidential third-party material, or any information you are not authorized to share.

AI answers may be cached or logged in structured form where appropriate to improve speed, reduce repeated model calls, control cost, debug issues, and maintain product quality. We aim not to cache user-specific prompts that contain personal progress, personal plans, weak areas, private context, or answer-evaluation style requests where caching would be inappropriate.

AI-generated content can be useful for learning, but it may contain mistakes, omissions, outdated information, or interpretations that require judgment. You should verify critical exam facts, official notifications, dates, rules, syllabus changes, eligibility criteria, and application instructions from official UPSC or government sources.

Current affairs usage data may include articles opened, bookmarks, topic preferences, reading progress, interactions with exam relevance labels, and follow-up actions such as asking AI about a current issue.

MCQ practice data may include chosen subjects, quiz sessions, answers selected, correct and incorrect responses, explanations viewed, difficulty tags, score history, mistakes, weak topics, and revision indicators.

Planner data may include your preparation stage, target year, daily available hours, daily tasks, completed tasks, skipped tasks, streak status, task rotation, and progress indicators.

Learn module data may include subjects opened, topics read, study notes viewed, completion status, bookmarks, and transitions from notes to AI doubt clearing or revision flows.

We use this learning data to personalize the educational experience, show progress, recommend revision, maintain continuity, prevent repeated confusion, and help you build preparation momentum.

We use information to create and manage user accounts, authenticate sessions, provide app features, deliver AI answers, generate or retrieve MCQs, show current affairs, maintain study plans, track progress, preserve bookmarks, and provide support.

We use information to personalize learning, adapt micro-goals, identify weak areas, improve explanations, support multilingual features, debug problems, improve safety filters, prevent misuse, protect accounts, secure infrastructure, and comply with applicable law.

We may use aggregated or de-identified information to understand product usage, improve content quality, evaluate feature performance, plan future learning modules, and make business decisions. Aggregated or de-identified information is not intended to identify you personally.

Where applicable law requires a legal basis, we process personal information based on user consent, performance of a service requested by you, legitimate platform operation, fraud and abuse prevention, compliance with law, or protection of our rights and users.

Under India-facing privacy principles, including the Digital Personal Data Protection Act, 2023 where applicable, we aim to process digital personal data for lawful purposes, provide notice, respect consent-based choices where required, and respond to valid user requests.

You may withdraw consent where processing is based solely on consent, subject to legal, contractual, security, billing, fraud-prevention, and technical limitations. Withdrawal may reduce or disable some app features.

We may share information with service providers who help us run the platform, including cloud hosting providers, database providers, authentication services, AI model providers, analytics providers, crash reporting services, notification providers, payment gateways, email/support tools, and security tools.

We may share information when required by law, court order, government authority, law enforcement request, cybersecurity process, tax or accounting obligation, or to protect the rights, safety, and security of Dooit UPSC, users, or the public.

We may share limited transaction data with payment gateways and app stores to process purchases, validate subscriptions, manage refunds, prevent fraud, and maintain billing records.

We do not sell your personal information as a business model. We do not allow third parties to use your personal data for their independent advertising purposes unless you have consented or the law permits it.

Dooit UPSC may rely on third-party infrastructure and tools such as app stores, Firebase services, Supabase services, cloud databases, AI model providers, payment gateways such as Razorpay if enabled, analytics tools, crash reporting tools, and email providers.

Third-party services may process information according to their own policies. We choose service providers based on product need, reliability, security, and operational fit, but we do not control every independent practice of those providers.

If you download the app from Google Play or another app store, the app store may collect and process information under its own terms. If you make a payment through a payment gateway, the gateway may collect payment-related information under its own terms.

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. No digital service can guarantee absolute security.

Information may be stored on cloud infrastructure in India or other jurisdictions depending on service provider architecture, legal requirements, and operational needs. Where cross-border transfer rules apply, we will aim to follow applicable requirements.

We retain personal information for as long as needed to provide the service, maintain account history, support learning continuity, comply with law, resolve disputes, prevent fraud, enforce terms, maintain backups, and satisfy tax or audit obligations.

Some records may remain in backups, logs, billing systems, fraud-prevention records, or legal archives for a limited period even after account deletion, where retention is technically necessary or legally justified.

The current marketing website is designed as a static website. It may still cause basic technical logs to be generated by hosting infrastructure, such as IP address, browser, timestamp, requested URL, and response status.

If we add analytics, advertising pixels, forms, or account features later, we will update this policy where required and may provide additional consent controls depending on the nature of the processing.

You can control cookies through your browser settings. Blocking some storage mechanisms may affect future features if we add login, preferences, or web learning pages.

Dooit UPSC is intended for UPSC aspirants and general educational use. The platform is not directed at children below the age at which valid digital consent can be provided under applicable law.

If a minor uses the platform, a parent or lawful guardian should supervise usage and ensure that personal information is shared responsibly. We may delete or restrict accounts where we believe lawful consent requirements are not satisfied.

Subject to applicable law and identity verification, you may request access to your personal information, correction of inaccurate information, deletion of account data, withdrawal of consent where applicable, information about processing, or grievance redressal.

You may manage some settings directly in the app, such as profile preferences, language, bookmarks, and notification choices, where those controls are available.

To make a privacy request, email support@dooitupsc.com from the email address linked to your account. We may ask for reasonable verification before acting on the request.

UPSC preparation may involve politics, governance, religion, caste, gender, security, international relations, history, ethics, and other sensitive topics. We may use safety rules, moderation, prompt controls, or content filters to reduce harmful, biased, inflammatory, or misleading outputs.

These safeguards are not perfect. Users should treat Dooit UPSC as an educational support tool, not as a final authority for official exam decisions or sensitive factual claims.

Official exam information must be verified from UPSC, government notifications, official gazettes, recognized institutions, or other authoritative sources before making decisions.

If account deletion is available in the app, you may use that option. You may also email support@dooitupsc.com to request deletion or assistance.

Deletion may remove or anonymize account-level learning history, profile details, bookmarks, progress, and other personal data, subject to retention needed for legal compliance, security, fraud prevention, payment records, dispute resolution, backups, and legitimate business records.

Deleting your account may permanently affect study history, streaks, bookmarks, MCQ progress, subscriptions, and access to personalized features.

We may update this Privacy Policy as the app grows, laws change, service providers change, payment systems are enabled, or new learning features are added.

The updated version will be posted on this page with a new "Last updated" date. If a change is material, we may provide additional notice through the app, website, email, or other reasonable means.

For privacy questions, corrections, deletion requests, consent withdrawal requests, grievances, or legal notices, contact support@dooitupsc.com.

Please include your registered email address, a clear description of the request, and any relevant screenshots or transaction references. Do not include passwords, OTPs, payment PINs, or highly sensitive information in support emails.